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Kuala Lumpur, 14 December 2023 - Persatuan Insurans Am Malaysia (PIAM), Malaysian Takaful Association (MTA) and Life Insurance Association of Malaysia (LIAM) in collaboration with Bank Negara Malaysia (BNM), have released the results of the Customer Satisfaction Survey 2022 (CSS 2022). The findings, particularly within the general industry, revealed notable improvement in the Customer Satisfaction [...]

Kuala Lumpur, 6 December 2023 – Persatuan Insurans Am Malaysia (“PIAM”) is in support of the Ministry of Investment, Trade and Industry’s (“MITI”) proactive initiative in development of Malaysian Standard - Motor Vehicle Aftermarket Smash Repair Requirements (“JSM MS”). Anticipated to be officially launched by Jabatan Standard Malaysia (“JSM”) in early 2024, the JSM MS [...]

Kuala Lumpur, 22 November 2023 – The general insurance industry has recorded an increase in gross direct premiums of 7.3% to RM10.5 billion for first half of 2023 compared to the corresponding period in the previous year. Despite the positive trajectory, the underwriting profit had experienced a contraction of 37.8%, settling at RM0.5 billion. This [...]

Kuala Lumpur, 15 November 2023 - The Malaysian Takaful Association (MTA), Life Insurance Association of Malaysia (LIAM), and Persatuan Insurans Am Malaysia (PIAM), in collaboration with Bank Negara Malaysia (BNM), have released the findings of the Customer Satisfaction Survey 2022 (CSS 2022). Overall, the survey has shown encouraging trends in the industry, with a notable [...]

Kuala Lumpur, 18 August 2023 – Success continues for the General Insurance Internship for Talent (“GIIFT”) program, a program that nurtures young talents and invests in the future of the general insurance industry by shaping the journey of aspiring young professionals. Through this initiative, PIAM has successfully placed a total of 466 interns from various [...]

Kuala Lumpur, 6 July 2023 – All 23 member companies under Persatuan Insurans Am Malaysia (PIAM) and 4 general takaful member companies of Malaysian Takaful Association (MTA) are committed to supporting an orderly and gradual transition to market-based pricing as well as higher service quality as part of the liberalisation of motor and fire tariffs [...]

Kuala Lumpur, 23 March 2023 – The digitalisation of road tax would bring forth positive impact not only to policyholders but also the environment. The initiative would result in more efficient enforcement by competent agencies including the Royal Malaysian Police, Road Transport Department and more.   Transport Minister, Anthony Loke recently announced that it is [...]

Kuala Lumpur, 7 March 2023 –Malaysians were once again reminded of the stark reality that changing climate and weather pattern means severe flooding no longer only occurs in the monsoon season months of November and December. This can be seen from the recent flood in southern Johor where unabated torrential rain had displaced 40,000 people with [...]

Kuala Lumpur, 27 December 2022 – The Special Report on Impact of Floods in Malaysia 2021 issued by the Department of Statistics Malaysia [1] reported overall losses of RM6.1 billion incurred by the floods that affected several Malaysian states in late December 2021 and early January 2022. Flash floods in Malaysia over the last few [...]

Kuala Lumpur, 15 November 2022 – PIAM wishes to offer a fuller and more accurate explanation to the facts alluded to in the article by Mervyn Lai in The Edge, as published on 5th November 2022, at 11:30am. The author may have missed an important paragraph in the judgment of the Competition Appeal Tribunal (“CAT”) [...]