PIAM members companies who provide e-hailing cover are as follows:

Template for e-hailing insurance cover – annual endorsement wordings and Certificate of Insurance


  1. The insurance provided under an annual endorsement covers all operators for the whole policy period.
  1. According to Agensi Pengangkutan Awam Darat (APAD) regulation, Private E-hailing applies to cars owned by Private Individual.
  1. Company registered vehicle should be insured under Commercial Vehicle Policy and does not need e-hailing extension to operate under their taxi licence.
  1.  Any issues on regulations for e-hailing should be referred to APAD and Jabatan Pengangkutan Jalan (JPJ).

E-hailing Insurance Requirements

The following are related government agency procedures:-

  1. Agensi Pengangkutan Awam Darat (APAD) – Requirement for operator, driver and vehicle with effect from 12 July 2019

E-Hailing Operator (EHO)

  • Holder of Intermediation Business License / Lesen Perniagaan Pengantaraan (LPP)
  • E-Hailing Vehicle Permit (eVP)

E-Hailing Driver (EHD)

  • Health Screening
  • Vocational License
  • Public Service Vehicle (PSV) License

E-Hailing Vehicle (EHV)

  • Regular inspection with PUSPAKOM
  • E-hailing insurance protection which covers the driver, vehicle, passenger and third party

Jabatan Pengangkutan Jalan (JPJ) – Guideline on the Implementation of Declaration Procedures from Private Individual Vehicle to Private e-hailing Vehicle

PUSPAKOM – Inspection Guidelines