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Kuala Lumpur, 27 Mar 2020 – With reference to the infographic below which is trending viral on social media, PIAM would like to clarify that the deferment of premium payment is NOT APPLICABLE TO GENERAL INSURANCE POLICIES. It is applicable to life insurance policies and family Takaful certificates only.

This has been clearly indicated in the Press Release entitled “Additional Measures to Further Support SMEs and Individuals Affected by the COVID-19 Outbreak” issued by Bank Negara Malaysia on 27 Mar 2020 (Link:, specifically at the following section:

C. Relief measures for affected policyholders and takaful participants
1. Deferment of payment of life insurance premiums and family takaful contributions
Life insurers and family takaful operators will allow affected2 policyholders and
takaful participants an option to defer the regular premium/contribution payments due under life insurance policies and family takaful certificates for three months without affecting the policy coverage. This flexibility may be provided by life insurers and family takaful operators through a no-lapse guarantee, an extension of grace period or any other means that maintain the policy/certificate intact during the deferment period. This option will be available from 1 April 2020 until 31 December 2020.

For further information or clarifications, consumers may visit PIAM’s website or email your queries to

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