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PIAM EXPLAINS THE BETTERMENT FACTOR

With reference to the recent spate of letters on the “Betterment Factor” in motor insurance it is timely for the General Insurance Association of Malaysia (PIAM) to provide more insights to the public. The basic premise of a motor insurance policy is to put the owner in the same condition as he would [...]

September 20th, 2019|Latest Insurance News in Malaysia|

CUSTOMER SERVICE CHARTER; SERVICE QUALITY AND BUILDING TRUST AMONGST THE KEY PILLARS FOR THE INSURANCE AND TAKAFUL INDUSTRY

Kuala Lumpur, Monday, 5 August 2019 – The insurance/takaful industry players believes that establishing long term trust, improved customer satisfaction and better customer engagement can potentially drive insurance and takaful in Malaysia to greater heights. Thus, in 2017, the insurance and takaful industry introduced its revised Customer Service Charter (CSC), which was an [...]

PIAM’S STATEMENT ON ERRONEOUS REPORTING OF STATUS OF MYCC’S PROPOSED DECISION AGAINST PIAM AND THE 22 INSURERS

Kuala Lumpur, 3 June 2019 – It has recently come to PIAM’s attention that several press statements have erroneously reported and/or suggested that an adverse final decision has been made against the Association and the 22 General Insurers or that they are appellants or potential appellants of an adverse decision against them by [...]

GENERAL INSURANCE INDUSTRY GREW 1.5% IN 2018

Kuala Lumpur, 28 February 2019 – The General Insurance Industry registered a growth of 1.5% in 2018 on the back of higher premiums from its two largest classes of insurance, Motor and Fire. Gross written premiums amounted to RM 17.92 billion. Motor remained the largest class with a market share of 47.3% followed [...]

MALAYSIAN MOTORISTS URGED TO BE RESPONSIBLE VEHICLE OWNERS – Liberalisation of Motor Insurance/Takaful Encourages Motorists to maintain their vehicles to reduce the risk of accidents.

Kuala Lumpur, 2 October 2018 – Persatuan Insurans Am Malaysia (PIAM) and Malaysian Takaful Association (MTA) are encouraging vehicle owners to ensure their vehicles are in good running condition to reduce accident and fatality rates. Although common causes of accidents include speeding, using of mobile phones while driving, beating the red light, changing [...]

Press Release SST General Insurance

Kuala Lumpur, 27 Aug 18 – The recent announcement on Service Tax made by the Government with the passing of the Bill in Parliament confirms that general insurance products are a taxable supply. This tax is applicable to individuals who purchase general insurance policies except for medical policies. PIAM stated “Consumers who purchase [...]


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