Privacy Policy
Privacy Policy
Persatuan Insurans Am Malaysia (PIAM) (“the Association”, “we”, “our”, “us”) is fully committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”) and relevant regulations in Malaysia. This Privacy Policy explains how personal data is collected, used, disclosed, and safeguarded when users engage with the Association through our website or other official platforms. By accessing and using our website, you consent to the terms set out in this Policy.
This Policy applies to all personal data collected from individuals interacting with the Association, including but not limited to members, representatives of member companies, Agents of licensed general insurers, partners, stakeholders, and members of the public.
Personal data may be collected through various means, such as registration for events, newsletters, and initiatives; submission of enquiries or feedback; participation in surveys or campaigns; or professional interactions with the Association. This may include, but is not limited to, names, contact details, job titles, agency affiliations, professional registration or license numbers, and IP address or device-related information when interacting with our digital platforms.
The personal data collected will be used for purposes related to the administration of the Association’s activities, including facilitating communications, responding to enquiries or submissions, managing event participation, conducting industry analysis or reporting, and supporting governance, compliance, or regulatory functions. In the event where personal data of Agents may be used in connection with programmes, public awareness campaigns, training, industry reporting, and other activities deemed necessary to support the Association’s mandate, such use shall only occur where the Association has obtained the Agent’s consent, whether through event registration, form submissions, or other appropriate channels. Agents have the right to withdraw such consent by providing written notice to the Association.
The Association does not disclose personal data to unauthorised third parties. However, data may be shared, to the extent necessary, with internal personnel, appointed service providers, co-organisers, event partners, or regulatory authorities to facilitate relevant services, manage compliance obligations, or support the Association’s objectives. All such disclosures are carried out under strict confidentiality and in accordance with applicable laws.
All personal data collected is stored and processed exclusively within Malaysia. The Association does not transfer personal data outside of Malaysian borders.
To ensure transparency and enhance user control, visitors to our website will be presented with a data consent notification upon their first visit. This notification will inform users of the use of cookies and the collection of data via website interactions. Continued use of the website following the appearance of this notice shall constitute implied consent to the processing of data as outlined in this Privacy Policy. Users may adjust their browser settings to restrict or disable cookies; however, doing so may affect the functionality or display of certain website features.
The Association implements appropriate technical and organisational measures to ensure the confidentiality, integrity, and security of all personal data in our possession. We maintain safeguards against unauthorised access, alteration, or disclosure, and take reasonable steps to ensure that data is accurate and up to date.
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law or internal governance procedures. Once such data is no longer required, it will be securely deleted or anonymised in accordance with the Association’s internal policy.
Pursuant to the PDPA, individuals have the right to access their personal data, request corrections to inaccurate or outdated information, and withdraw their consent for data processing (subject to legal or contractual constraints). Requests should be made in writing and addressed to the contact provided below.
This Privacy Policy may be amended from time to time to reflect changes in applicable laws, operational practices, or Association requirements. Any such changes will be published on the Association’s website and will take effect from the date of publication.
For any enquiries, requests, or concerns regarding this Privacy Policy or the use of your personal data, please contact the Association at: