Latest Insurance News in Malaysia

GENERAL INSURANCE DECLINED 0.8% IN 2019

Kuala Lumpur, 27 February 2020 – The General Insurance Industry registered a decline of 0.8% in 2019 with total gross direct premiums of RM 17.41 billion. Motor remained the largest class with a market share of 48.3% followed by Fire at 19.3%. Motor insurance recorded gross direct premiums of RM 8.42 billion with [...]

A Joint-Press Statement by the Life Insurance Association of Malaysia (LIAM), Persatuan Insurans Am Malaysia (PIAM) and Malaysian Takaful Association (MTA)

Kuala Lumpur, 12 December 2019 - Reference is made to the announcement by the Health Minister, Yang Berhormat Datuk Seri Dr Dzulkefly Ahmad on the decision by the Cabinet to deregulate the consultation fees of doctors in private clinics and private hospitals on 6 December 2019. The insurance and takaful industry is of the opinion [...]

PIAM ASSURES MINIMUM DISRUPTION TO THE MOTORING PUBLIC

Kuala Lumpur, 2 December 2019 - Persatuan Insurans Am Malaysia (PIAM) is closely monitoring the action by members of the Penang Motor Vehicle Workshop Owners Association (PMVWOA) to cease all towing operations of accidents cases in Penang and close their workshops from 2 December 2019 to 9 December 2019 which will disrupt service levels to [...]

PIAM EXPLAINS THE BETTERMENT FACTOR

With reference to the recent spate of letters on the “Betterment Factor” in motor insurance it is timely for the General Insurance Association of Malaysia (PIAM) to provide more insights to the public. The basic premise of a motor insurance policy is to put the owner in the same condition as he would [...]

September 20th, 2019|Latest Insurance News in Malaysia|

CUSTOMER SERVICE CHARTER; SERVICE QUALITY AND BUILDING TRUST AMONGST THE KEY PILLARS FOR THE INSURANCE AND TAKAFUL INDUSTRY

Kuala Lumpur, Monday, 5 August 2019 – The insurance/takaful industry players believes that establishing long term trust, improved customer satisfaction and better customer engagement can potentially drive insurance and takaful in Malaysia to greater heights. Thus, in 2017, the insurance and takaful industry introduced its revised Customer Service Charter (CSC), which was an [...]

PIAM’S STATEMENT ON ERRONEOUS REPORTING OF STATUS OF MYCC’S PROPOSED DECISION AGAINST PIAM AND THE 22 INSURERS

Kuala Lumpur, 3 June 2019 – It has recently come to PIAM’s attention that several press statements have erroneously reported and/or suggested that an adverse final decision has been made against the Association and the 22 General Insurers or that they are appellants or potential appellants of an adverse decision against them by [...]


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