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So far zcf.zen has created 127 blog entries.

PRIORITIZING CUSTOMER SATISFACTION

Kuala Lumpur, 25 June 2021 – All member companies of Persatuan Insurans Am Malaysia (PIAM) and Malaysian Takaful Association (MTA) would like to assure consumers that the industry places great importance on overall customer experience which would inevitably include efficient complaints handling. Consumer complaints are “opportunities” for the industry to improve products and [...]

Life Insurers and Family Takaful Operators Extend Deferment of Premium/Contribution Payment to 31 December 2021; General Insurers continue to offer additional relief measures to policyholders affected by the COVID-19 pandemic to year end.

FOR IMMEDIATE RELEASE Life Insurers and Family Takaful Operators Extend Deferment of Premium/Contribution Payment to 31 December 2021; General Insurers continue to offer additional relief measures to policyholders affected by the COVID-19 pandemic to year end. Kuala Lumpur, 22 June 2021 - The Life Insurance Association of Malaysia (LIAM) and Malaysian Takaful Association [...]

MOTOR INSURANCE COVERAGE DURING THE MOVEMENT CONTROL ORDER (MCO) PERIOD

With reference to the press release entitled “Exemption on Licensing Renewals of Private Motor Vehicles and Competent Driving Licenses (Excluding Vocational Licenses) From 1 Feb To 31 Mar 2021” issued by Ministry of Transport Malaysia (MOT) on 29 January 2021 (Link: https://cddigitaldev.com/piam/wp-content/uploads/2015/06/PRESS-STATEMENT-YBM-MOT-EXEMPTION-ON-LICENSING-RENEWALS-OF-PRIVATE-MOTOR-VEHICLES-AND-CDL-29012021.pdf ), PIAM wishes to clarify that although there is an exemption [...]

January 30th, 2021|Uncategorized|

Insurance and Takaful Industry Commits to Private and Public Partnership to Manage the COVID-19 Pandemic

Kuala Lumpur, Sunday, 17 January 2021 – The insurance and takaful industry is fully supportive of the Government’s call on private and public partnership to manage the increasing cases of COVID-19 patients. Generally, pandemic-related risks are not covered under any insurance and takaful plans worldwide. The exclusion stems from the difficulty in pricing for [...]

January 17th, 2021|Uncategorized|

General Insurance Claims During Emergency Proclamation

Kuala Lumpur, 13 Jan 2021 – Persatuan Insurans Am Malaysia (PIAM), wishes to assure all general insurance policyholders that claims incurred during the Emergency Proclamation period will be paid according to their policy terms and conditions. All policyholders, both businesses and individuals are advised to obtain more information from their respective insurance companies. [...]

January 13th, 2021|Uncategorized|

PIAM Member Companies Expediting Flood Claims

Kuala Lumpur, 11 Jan 2021 – Persatuan Insurans Am Malaysia (PIAM), the General Insurance Association of Malaysia wishes to assure flood victims, who have purchased a flood cover as part of their general insurance policy that its members are ready to quicken the claims process and pay out claims against losses caused by the [...]

January 11th, 2021|Uncategorized|

Announcement

Kuala Lumpur, 15 October 2020 – Persatuan Insurans Am Malaysia (PIAM) has announced the appointment of Julie Lean Gim Chong as the Chief Executive Officer Designate of the Association with effect from 15 October 2020. There will be a phased handover transition until she takes over the duties of the current CEO, Mark Lim [...]

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